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Areas Covered:

Surrey, Berkshire & Hampshire.

Phone:

01483 237767 / 07956 449025

Email:

enquiries@durrantconstruction.org.uk

Registered Address:

Crown Cottage, Perry Hill, Worplesdon, Guildford, GU3 3RD.

FAQ

How to Choose a Builder

It is important to perform full due diligence when choosing a builder. After all, you are potentially inviting them into your family home and putting your project in their hands. Here is our list of top questions you should ask a potential builder along with our responses.

Do I have to move out while works are completed?

No. This is an entirely personal decision and Durrant Construction will provide you will all the information required to make the decision right for you. In past projects, we have set up temporary kitchens and bathrooms when required and will always go the extra mile to ensure minimal impact on our customer’s day to day lives.

Will I received a broken down fixed quotation?

Yes, broken down quotations are provided and are fixed based on the scope of works specified within the quotation. It should be noted that scope may be estimated in some cases where information in not available upfront. This will be detailed in your quotation.

Are there any hidden costs?

Absolutely not. Durrant Construction is upfront and honest with our pricing. In addition to our fully itemised quotation, details of possible unforeseen costs are provided, along with estimated costs for works that Durrant Construction has not been instructed to complete in order to assist with our client’s overall budgeting.

Do you offer any works guarantees

Durrant Construction works with an independent broker to offer our clients full insurance backed guarantees tailored to their project and requirements.

How long have you been operating?

Durrant Construction has been trading as a sole trader business since 2000 and decided to become a limited company in 2018. Each member of our team brings with them significate years of previous experience.

Can I view previous projects Durrant Construction has completed and speak to past clients?

Yes of course. Following quotation, Durrant Construction will provide references for you to contact directly and invite you to view similar projects we have completed. You will also be invited to an current project site to meet the team and get a feel for how we work.

Are you VAT registered?

Yes, Durrant Construction is VAT registered. We would strongly advise against using non VAT registered company regardless of the size of your project.

Do you have relevant insurances?

Yes, we have full public liability insurance and employee insurance and all additional insurances covering stock, equipment, injury and legal expenses. We are insured upto £10,000,000.00 and certificate will be provided upon request

Do you take deposit?

In general, no we do not take a deposit as we believe in putting our money where our mouth is in order to establish trusting relationship upfront. There are occasions when a deposit will be required and these will be discussed with client on a case by case basis.

How are payment instalments calculated and will you provide a payment schedule upfront?

In general, payment amounts are calculated on a pre agreed periodic basis, based on works already competed and materials purchased. An example of this payment schedule along with estimate instalments and dates will be provided upfront along with quotation. Alternative payment methods and terms may be discussed and agreed upfront based on alternative client requirements.

Does quote includes supply of materials?

Yes. We know the most cost effective and highest quality materials to use and have negotiated discounts with our regular suppliers. Builders should always supply their own materials in order for these to be covered under works guarantees.

Will all payments be made directly to Durrant Construction?

Yes. When selecting a builder you should confirm upfront that all labour and materials costs are paid directly to the contractor. If not, this could indicate underhand dealings.

Do you have a works contract/agreement?

Yes. An example contract agreement will be provided with your initial quotation for review and can be amended based on client specific requirements ahead of signature.